Add a page? Configure a plugin? Solve a problem? Change the content? With JJ Media's WordPress support, you have a team of experts who are always available for updates to your site and solve problems quickly. Fixed monthly price, with no contract time restriction!
JJ Media’s goal is that you should always be able to sleep well at night, knowing that we take care of your website!
Our “First Aid Service” is intended to be able to quickly intervene if your website should have an unexpected error.
This can be caused by an update of WordPress, plugin or theme that you use, but can also be due to a change from your web host or a code error.
What would you do if this happened to you?
With our WordPress Support subscription, emergencies like this become less of a nightmare.
Just send a support request (if we have not already noticed the problem with the help of our constant monitoring!) And our team will solve your problem with priority!
Our team is always online and we prioritize emergencies, Normally we intervene within two working hours.
For general questions, we have an average response time within 1 working day from Monday to Friday (usually much shorter).
Advanced plans have priority support and there we have an average response time of less than 2 hours.
On weekends, we are only responsible for emergencies (eg if the website should be offline or problems with check-out at checkout).
Do you have questions about our packages or something else you need help with?
Fill in your details and we will get back to you!